Credit union marketing has really come into its own since the days when "marketing" was a dirty word in CU land and "member education" was the preferred terminology. But in many credit unions, it still has a long ways to go. Today, virtually every credit union of any size has...
There's an old saying, "never look a gift horse in the mouth." To which I would add, unless sitting astride that horse is a powerful United States Congressman who apparently feels he knows what's best for credit unions. John LaFalce, ranking member of the House Financial Services Committee, recently announced...
As the number of credit unions continue to drop, the number of paid subscribers for most credit union publications has either been static or declining. Yet some publications are advertising growing numbers of subscribers and readers. How can this be? As everyone knows, the honest way to measure the real...
There's been more discussion about small credit unions than usual in recent weeks, much of it generated by NCUA Board Member Deborah Matz's oft-expressed concern that their number is dropping faster than she initially realized. On the other hand, there is a lot less talk about large credit unions, unless...
Rudy Giuliani is not only an American hero, but one who can deliver a message that rings true to credit unions. As the keynote speaker, the former mayor of New York City and Time Magazine's Person of the Year came across as someone who could relate to virtually every person...
Determining what the major issues are that are currently facing credit unions, trying to understand them, and then prioritizing them, is a big issue unto itself. That seemed to be the case at the National Issues Forum, a deliberately wide-open general session at the recent CUNA Symposium in Orlando. The...
Banking industry lobbyists are a creative lot. They find a way to oppose virtually everything credit unions do. The only thing that would get bank trade group executives off the backs of credit unions would be the disappearance of credit unions from the American landscape. On the other hand, credit...
As our most recent independent readership survey went in the mail, every Credit Union Times staff member was naturally hoping for positive results. We did get them and for that we are grateful to the record number of respondents. Among the results, we especially took pride in the fact that...
How quickly things can change for the high-profile regulator of federal credit unions and the insurer of all federal and most state chartered CUs. Most recent NCUA/NCUSIF headlines have all been of the good news variety starting with the elevation of popular Dennis Dollar to chairman and the addition of...
There are many words used to describe credit unions, but none quite as descriptive as "cheap and sheep," a behind-the-scenes favorite whispered by credit union vendors behind closed doors. CU vendors expect customers and potential customers to drive a hard bargain. It is normal procedure for those on the buying...
Resources
Elan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource
Alkami Technology
From Alkami Technology
Gen Z wants clarity, Millennials want coordination, and Baby Boomers want protection. This report breaks down the unique digital banking needs of each generation to help you build loyalty and grow relationships across your account holder base.
Download Resource
Alkami Technology
From Alkami Technology
The gap between digital leaders and followers in business banking is widening. This 2026 update to the Digital Maturity Model reveals how AI, automation, and data are separating the pack. Download the report to see where you stand and how to get ahead.
Download Resource
Bankjoy
From Bankjoy
Opening new accounts isn't the challenge for credit unions--turning them into primary relationships is. This white paper reveals why integrating financial wellness and fraud protection is the key to deepening member trust and driving revenue.
Download Resource
Bankjoy
From Bankjoy
For every digital checking application completed, over three are abandoned. This whitepaper explores how community institutions can fix this leak, turning more applicants into loyal account holders and driving sustainable growth.
Download Resource
Alkami Technology
From Alkami Technology
The 7th edition of this report provides critical benchmarks for retail and business digital banking. Discover where FIs are succeeding, where they're falling short, and how your institution measures up against the competition.
Download Resource
Alkami Technology
From Alkami Technology
Generational shifts and rising digital expectations are reshaping banking. This playbook provides the strategies to win with a unified digital sales and service platform, moving from reactive service to proactive, anticipatory banking.
Download Resource
Picus Security
From Picus Security
With AI-driven attacks on the rise, meeting NCUA Part 748 cybersecurity requirements is more critical than ever. This guide provides practical steps for credit unions to replace security assumptions with evidence-based validation.
Download Resource
Picus Security
From Picus Security
Credit union security teams face major threats with limited resources. This solution brief outlines how continuous security validation helps you prove which attacks would succeed, fix gaps, and answer every examiner question with evidence.
Download Resource
Picus Security
From Picus Security
Your credit union has security controls, but can you prove they work against modern threats? This handbook provides a roadmap to move beyond compliance and build an evidence-based security program that protects your members and meets NCUA rules.
Download Resource
Elan Credit Card
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download Resource
Elan Credit Card
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship‑driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download Resource
Elan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download Resource
Elan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download Resource
Elan Credit Card
From Elan Credit Card
Nearly one-third of consumers don’t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download ResourceElan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download ResourceAlkami Technology
From Alkami Technology
Gen Z wants clarity, Millennials want coordination, and Baby Boomers want protection. This report breaks down the unique digital banking needs of each generation to help you build loyalty and grow relationships across your account holder base.
Download ResourceAlkami Technology
From Alkami Technology
The gap between digital leaders and followers in business banking is widening. This 2026 update to the Digital Maturity Model reveals how AI, automation, and data are separating the pack. Download the report to see where you stand and how to get ahead.
Download ResourceBankjoy
From Bankjoy
Opening new accounts isn't the challenge for credit unions--turning them into primary relationships is. This white paper reveals why integrating financial wellness and fraud protection is the key to deepening member trust and driving revenue.
Download ResourceBankjoy
From Bankjoy
For every digital checking application completed, over three are abandoned. This whitepaper explores how community institutions can fix this leak, turning more applicants into loyal account holders and driving sustainable growth.
Download ResourceAlkami Technology
From Alkami Technology
The 7th edition of this report provides critical benchmarks for retail and business digital banking. Discover where FIs are succeeding, where they're falling short, and how your institution measures up against the competition.
Download ResourceAlkami Technology
From Alkami Technology
Generational shifts and rising digital expectations are reshaping banking. This playbook provides the strategies to win with a unified digital sales and service platform, moving from reactive service to proactive, anticipatory banking.
Download ResourcePicus Security
From Picus Security
With AI-driven attacks on the rise, meeting NCUA Part 748 cybersecurity requirements is more critical than ever. This guide provides practical steps for credit unions to replace security assumptions with evidence-based validation.
Download ResourcePicus Security
From Picus Security
Credit union security teams face major threats with limited resources. This solution brief outlines how continuous security validation helps you prove which attacks would succeed, fix gaps, and answer every examiner question with evidence.
Download ResourcePicus Security
From Picus Security
Your credit union has security controls, but can you prove they work against modern threats? This handbook provides a roadmap to move beyond compliance and build an evidence-based security program that protects your members and meets NCUA rules.
Download ResourceElan Credit Card
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download ResourceElan Credit Card
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship‑driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download ResourceElan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download ResourceElan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download ResourceElan Credit Card
From Elan Credit Card
Nearly one-third of consumers don’t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download ResourceElan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource